Terms of service

Last updated: May 8, 2026

Welcome to Eclipse Mode. These Terms & Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with any part of these Terms, please refrain from using our website or services.

1. GENERAL

Eclipse Mode operates this website and provides products and services through this platform. Throughout the website, the terms “we”, “us”, and “our” refer to Eclipse Mode.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. ELIGIBILITY

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian who agrees to these Terms & Conditions.

3. PRODUCTS & PRODUCT INFORMATION

We strive to display our products as accurately as possible. However:

  • Slight variations in color, texture, finish, size, or appearance may occur due to the handcrafted nature of certain products.

  • Actual product colors may vary slightly due to photographic lighting or screen display settings.

  • Natural stones, pearls, beads, and handcrafted materials may have minor variations that are not considered defects.

  • Product availability is subject to change without notice.

All product descriptions, pricing, and availability are subject to change at our sole discretion.

4. PRICING & PAYMENTS

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to modify product prices at any time without prior notice. In the event of an incorrect price listing due to typographical or technical errors, Eclipse Mode reserves the right to cancel or refuse any order placed for the incorrectly priced product.

Payments must be completed through the payment methods made available on the website. Orders may be cancelled if payment authorization fails or if fraudulent activity is suspected.

5. ORDER ACCEPTANCE & CANCELLATION

Placing an order does not guarantee acceptance of the order. Eclipse Mode reserves the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent transactions

  • Unauthorized payment activity

  • Orders suspected to be placed for resale or misuse

If payment has already been received for a cancelled order, the applicable refund will be processed to the original payment method.

6. SHIPPING & DELIVERY

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delivery delays caused by courier partners, weather conditions, public holidays, regional restrictions, or unforeseen circumstances shall not make Eclipse Mode liable for any damages or compensation.

Customers are responsible for providing accurate shipping and contact information at the time of placing the order.

7. RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are governed by our Refund Policy.

Please review our Refund Policy carefully before making a purchase.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Graphics

  • Website design

  • Text content

  • Videos

  • Product descriptions

is the intellectual property of Eclipse Mode and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Eclipse Mode.

9. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes

  • Engage in fraudulent transactions

  • Attempt unauthorized access to the website or servers

  • Interfere with website functionality or security

  • Misuse promotional offers, discount codes, or referral programs

  • Submit false or misleading information

We reserve the right to suspend or terminate access to users found violating these Terms.

10. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, Eclipse Mode shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website

  • Delays in delivery

  • Product misuse

  • Allergic reactions or sensitivities

  • Unauthorized access to customer accounts

  • Technical interruptions or website downtime

Customers are advised to follow proper jewellery care instructions to maintain product quality and durability.

11. THIRD-PARTY LINKS

This website may contain links to third-party websites or services. Eclipse Mode does not control or endorse such third-party platforms and shall not be responsible for their content, policies, or practices.

12. PRIVACY

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh.

14. CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on the website.

Continued use of the website following such updates constitutes acceptance of the revised Terms.

15. CONTACT INFORMATION

For any questions, concerns, or support requests, you may contact us at:

Eclipse Mode
Email: support@eclipsemode.in
Phone: (+91) 9235883448
Address: Janki Vihar Colony Jankipuram, HD/185, Sector I, Lucknow, Uttar Pradesh – 226021, India
Customer Support Hours: Monday to Friday, 10:00 AM – 6:00 PM IST