Shipping policy

SHIPPING POLICY

Orders are usually confirmed and processed within 24–48 business hours after successful payment verification.

Once your order is dispatched, tracking details will be shared via Email, SMS, or WhatsApp. For any shipping-related queries, you may contact us at (+91) 9235883448 or email us at support@eclipsemode.in.

DELIVERY TIMELINE

Estimated delivery timelines are as follows:

  • Metro & Tier 1 Cities: Approximately 4–5 business days

  • Tier 2 & Tier 3 Cities: Approximately 5–7 business days

  • Rural & Remote Areas: Approximately 7–8 business days

Please note that delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, regional restrictions, or other unforeseen circumstances. Delivery timelines may be slightly extended during high order volume periods, festive seasons, sales events, or promotional campaigns.

SHIPPING CHARGES

We offer free shipping across India on orders with a cart value of ₹700 or above.

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

IMPORTANT INFORMATION

  • Orders are shipped only on business days (Monday to Saturday, excluding public holidays).

  • Customers are responsible for providing complete and accurate shipping details at the time of placing the order.

  • Eclipse Mode shall not be held responsible for delays caused by courier partners or incorrect shipping information provided by the customer.

  • In case of any delivery-related concerns, customers are encouraged to contact us promptly for assistance.

  • If delivery attempts fail due to customer unavailability or incorrect contact details, the order may be returned to us by the courier partner.